Policy

Returns

Esanthe has a 3-day return policy. Please contact us promptly if you need help with a return.

How to ask about a return

Get in touch within three days and share the product name and your order details. Let us know what happened and what help you need so we can review your request.

Eligibility and next steps

Return eligibility, product-specific conditions and any refund details depend on the item and will be confirmed with you by the owner. Please contact us before sending an item back so we can discuss the appropriate next steps.

Submitting a return enquiry does not itself approve a return or refund. We will confirm the applicable details with you directly.